![]() ![]() Unfortunately, some routers do not account for device types that only support 2.4GHz network environments by default, and will attempt to force a 2.4GHz compatible device, to attempt to leverage the 5GHz band.įortunately, most router manufacturers offer instructions on how to address 2.4GHz compatible devices.ĮERO support offers directions on how to temporarily "pause" the 5GHz network to allow the connection of a 2.4GHz compatible device. ![]() Online security and additional network management features available via a separate subscription. GETS BETTER OVER TIME Receive automatic updates to help keep your network safe and secure. Ideally you will want your PS5 wired into your eero or another internet source to provide the best connection for your gaming experience. In the eero app, go to Settings > Troubleshooting > My Device Wont Connect. Ethernet not working when plugged into eero 6, but works when plugged directly into modem I am using sonic fiber, here is an image of my setup. Our expert wifi troubleshooters are ready to help by phone in the US at +1-87 or by. "Band steering" is a technique used in dual-band WiFi environments to encourage dual-band devices, such as most modern smartphones, tablets, laptops, and PCs, to use the less-congested, shorter range, and higher capacity 5GHz band, leaving the more crowded 2.4GHz band available for legacy clients which have both combability to 2.4Ghz and 5Ghz. If not, and other devices in your house are receiving good signal strength it could be the placement of the devices or potentially the antenna in the PS5 is not working correctly. Many modern routers are beginning to offer "Mesh" network capabilities, which in some cases leverage a technology called commonly referred to as "Band Steering." Mobile Link WIFI devices required connectivity to WIFI networks broadcasting on the 2.4Ghz network band. Open your eero app Tap Settings on the bottom right of your screen Now select Troubleshooting Tap My device won't connect Then choose My device can't detect Wi-Fi 6 Toggle Legacy Mode on Your device should now be able to connect to your eero network.
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